Does ZOO ship worldwide?

Yes, ZOO ships worldwide.

What’s the process for international orders?

For international orders, orders should be submitted through the ZOO website www.zoo.com.ph and payment should be made through PAYPAL right after submitting your order. WESTERN UNION and BANK TRANSFER are also accepted.

We deliver international orders through DHL and delivery may take 12-14 business days. We will send all shipping and tracking details through email so you can track your package.

We have a strict no return, no exchange policy for international orders.

For more information, please email us anytime: inquire@zoo.com.ph

 

How much is the international shipping cost to my country?

For international orders, shipping fee varies depending on your location and total weight of goods.

To calculate your estimate shipping fee, add all your orders in your shopping bag and click Calculate Shipping and Checkout. Your shipping fee will be shown once you click your specific country.

Another option to compute your DHL  shipping cost is by emailing us at inquire@zoo.com.ph

Please include the following details:

  1. Customer Name
  2. Complete Delivery Address
  3. Mobile Number
  4. Orders- Style name, color, size